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"Make it more premium" is not feedback

"Make it more premium" is not feedback

The most expensive sentence in video production is "can we just change this one thing?" said after the shoot.

On paper, that change costs ten minutes. After the shoot, it can cost a reshoot day, a new 3D render or a week of edits across five language versions.

That's why we don't start production until the script and storyboard are approved. Not "mostly approved". Approved.

But an approval only means something if the right questions were asked. "Looks good!" is not an approval. "Make it more premium" is not feedback. Here are the five things we make sure are settled before anyone touches a camera.

1. What should the viewer notice first?

Every frame has one thing the eye goes to. If the client thinks it's the product and the director thinks it's the actor's reaction, you'll find out in the edit, and it'll hurt.

On the storyboard we mark it. Frame 4: the eye goes to the sensor. Frame 5: to the face. Now everyone is looking at the same thing.

2. Does the product really do that?

Creative teams love a dramatic moment. Product teams know the device doesn't actually beep twice and flash red. It flashes green once.

This is the cheapest place to catch it. We send the storyboard to someone on the product side, not just marketing, and ask them to check every interaction. It takes them fifteen minutes and saves everyone a lot of pain.

3. Will it survive the vertical version?

If the film will also run as Reels and Shorts, a wide shot with the punchline on the left edge of the frame is a problem. We decide at storyboard stage which shots need to be covered for 9:16. Not in the edit, when it's too late.

4. What works without sound?

A lot of people will watch with the sound off. We go through the boards and ask: if the voice-over disappeared, would you still understand what happened? If not, we add text, change the action or move the product into the frame earlier.

5. Who signs it off?

This one sounds boring. It's the most important.

If three people give feedback and they disagree, we need one person who makes the final call. We ask for that name before the first draft goes out. Otherwise round three of feedback starts undoing round two.

A storyboard doesn't need to be pretty

Some of our boards are rough sketches. Some are AI frames. Some are photos from a location scout with arrows on them. Nobody cares how they look. What matters is that every decision is visible and agreed.

When that's done properly, the shoot is calm, the edit is fast, and the client sees the film they expected - only better.

Planning a video and want to see how we'd board it? Tell us about the project.

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